Robert Pehrson

Absolutely horrible. It’s obvious the sales rep only cared about the sale. I had 2 windshields to replace. 1 by insurance, the other out of pocket. Of course they took care of the insured glass immediately but found an issue with the other. Instead of having BOTH replaced on Saturday (as scheduled) I had to wait until Monday for the other. The “Operations Manager” said he’d personally take care of it in the morning. Come 1:30pm, I had no call. So I called the company again and they assured me it would be done and I’d be called back for confirmation. The call NEVER CAME. I was skeptical when I set this up and now I know my thoughts were correct. A+ rating my ass. I just called them again and couldn’t even leave a message. I’m a business man myself and base my reputation on follow through. This was the worst experience ever and my glass is still busted. Not a happy customer at all and never will be again.