Our rear driver side window was shot out by a BB gun. I called the big nation wide companies and couldn’t get them to fix the window for 2-3 days. We called SafePro at 7pm and Raphael set us up with an appointment the next day at a job site I was working and within our time frame.
The tech called me about 20-30mins before arriving and got the window replaced within 30 minutes.
The only downside was my window regulator is bad, which I knew it was going out. This could have been an easy up sale if Raphael would have asked about the condition of the part. Obviously the company is not a mechanic shop so it’s no big deal but the window was out which would have been an easy fix. Thankfully the Tech was well equipped and was able to ensure the window stays in place until I can get it fixed.
We are truly grateful for the service that was provided.