Kirk was absolutely wonderful in assisting me to get the claim completed, and schedule the repair, to include aiding me with window tinting on my new vehicle. I will refer all friends and family to your organization. As a business manager, customer service is important to me. I had the best experience so far. I look forward to the replacement.
Courtney Neal
Oliva Castro
For the request of my car door, the service was great. We had tried to complete a request for a windshield replacement as well and that was less than satisfactory service and assistance. I was told numerous times I would get a call back and did not. Also, the original rep. Stefan had talked with my insurance company about placing in the claim and was to follow up the next day if not sooner, but that did not occur. The last message received by Jon stated that he sent me an email; but none received in inbox or junk. Also, I had emailed Annie with attempts to try and still utilize your company but received no response from her as of yet.
Anett Rowe
Stefan was pleasantly casual but professional – easy to work with and very patient when I screwed up with my ins information and he had to go through the process twice.