My first connection with them was great and they serviced my car the very next day! The glass they replaced however did not last two weeks. I truly believe this is not entirely their fault but that the new windshield was defective but still I had to have a second window done in a two week span. Now it has been three weeks, two windshields in, and NO CHECK as promised. I have contacted them twice, one response was give it another week and the second has resulted in a ZERO response. I’m not sure how to rate this company. I was told thru a friend that they did quality work and were awesome and going in it seemed this way but alas, here were are……Two installs later and no check as promised for using this company. If it wasn’t for the lifetime warranty not sure I would use this company again.
The technician was very polite and was a pro at what he did. We are very pleased.
It was good
Service was great, price was outstanding and really fast
We had know problems and we thank you for getting the window repaired the same day since we were here visiting from St. Louis.
Gabriel was friendly, and very professional. It was obvious he is very experienced and loves the work he does. All in all it was a good experience.
My initial conversation and scheduling with Kevin was wonderful! He was so helpful and personable and was able to schedule my windshield replacement the very next day! I was very impressed with his customer service and the credentials of the company. The following day was a little disappointing because the tech was supposed to come out between 10am and 2pm and I didn’t get a call until 1:50 saying he was running late. He arrived at 2:30 and replaced it within 30 minutes. I realize it was raining that day so it probably delayed him, but I wish the call would have come earlier saying he was running late. Other than that everything was fantastic! Al was very nice and our new windshield looks great! We will definitely use you guys in the future and recommend you to friends! 🙂 Thanks and have a great day!
Good experience, except I didn’t know I would have to get rid of the broken window. Not sure what to do with it.
Got a reasonable quote within minutes and had work done the same day! Kevin Anderson, call rep, was very polite and gave me complete confidence in working with SafePro.
The only problem is we never got our chip replacement sticker so I called Rex and we are just waiting on getting one of those.
Other than that the service was amazing.