Jose was knowledgeable and personable. I work for a Fortune 100 company leading a team of inbound phone customer care professionals and my primary function is to assure consistent extraordinary service. Jose hit all the marks and then some because he spoke with me, not at me, and offered the value of choosing SafePro and appreciation of me as a customer. I would be very happy to have Jose on my team. In my environment, he would have achieved top ratings in all components of the interaction.
