Joseph was fantastic, he made the process seamless from the moment he answered the phone to communicating with insurance and setting up the appointment. Thank you! Within 24 hours my windshield went from cracking substantially to being replaced!
I did see on my copy of the work order that the technician (not Joseph) doubled the labor hours claimed versus worked, but maybe there is a standard rate/time I am not aware of. That being said, he was very pleasant and professional!
