John MvLaughlin

Joseph was the expert who helped me schedule my windshield replacement with AAA Insurance. The AAA line put him on hold for well over 20 minutes. He offered to call me back when he was able to make contact with a service person at AAA. He called me about 5 minutes later and worked with the AAA person who had a difficult time finding my insurance policy. The AAA person finally got her act together and Joseph took charge to close the deal. He was incredibly patient during the wait; he was as kind as an agent could be; and was personable. I will use your company again because of him.